Refund Policy
Effective Date: 01/01/2024
Thank you for choosing Digihelper.in for your digital product needs. We strive to provide our customers with high-quality products and exceptional service. This Refund Policy outlines the terms and conditions regarding refunds for digital products purchased through our website. Please read this policy carefully before making any purchase.
- Refund Eligibility
1.1 We currently do not offer refunds on any digital products purchased through Digihelper.in. By purchasing a digital product, you acknowledge and agree that all sales are final and non-refundable.
1.2 However, if you believe that there has been an error or problem with your purchase, please contact our customer support team within 7 days of your purchase date. We will investigate the issue and determine an appropriate resolution, which may include a refund or exchange at our sole discretion. - Exceptions and Limitations
2.1 In some cases, we may offer refunds or exchanges for digital products under the following circumstances:
a) The digital product you purchased is defective or does not perform as advertised.
b) The digital product is materially different from the product description on our website.
c) The digital product was not delivered to you due to technical issues on our end.
2.2 To be eligible for a refund or exchange under these circumstances, you must provide us with detailed information about the issue and cooperate with our investigation. - Refund Process
3.1 To request a refund or exchange, please contact our customer support team at support@digihelper.in within 7 days of your purchase date. Please include your order number, a detailed description of the issue, and any supporting evidence.
3.2 Our customer support team will review your request and may require additional information or clarification.
3.3 If your refund or exchange request is approved, we will process the refund or exchange within 7 business days. The refund may be issued to the original payment method used during the purchase. - Non-refundable Products
4.1 Certain digital products may be explicitly marked as non-refundable. These products are exempt from the refund policy and cannot be returned or exchanged under any circumstances.
4.2 Non-refundable products will be clearly indicated on their respective product pages. - Modification or Termination
5.1 Digihelper.in reserves the right to modify or terminate this refund policy at any time, without prior notice.
5.2 Any changes to the refund policy will be effective immediately upon posting the updated policy on our website.
5.3 It is your responsibility to review the refund policy periodically for any changes.
By making a purchase on Digihelper.in, you acknowledge and agree to abide by this refund policy. If you have any questions or concerns regarding this policy, please contact our customer support team for further assistance.